If you can't find the answer you need in the help centre, please contact our customer support with as much detail as you can about your issue.
If you wish to contact us about an issue with one of our games or on our website, please include the following information in your email to help our team resolve it:
Which game you’re experiencing a problem with.
Screenshots or screen recordings of the problem you’ve encountered. You can attach them when you reply to this email.
The issue that you’re experiencing in as much detail as possible.
If you are using our apps, please let us know which versions you are using (version number will be displayed on the games store listing of your app store).
The device you are playing with, for example, an iPhone 13, a Chromebook etc.
The operating system of your device, for example which version of iOS or Android your device uses. Or if you’re using a computer, tell us which browser you are using.
If you wish to contact us about a data or compliance query, please contact our data team.
If you wish to contact us about a job role or a sales opportunity, please contact our jobs team.
Feedback
We'd love to know what you think of the game. Please provide feedback with any comments or suggestions you might have. We won't be able to provide help and support to any emails we receive to this address.