If you're having trouble accessing our games through the website, the issue may be related to your browser. Here are some initial steps to try.
Clear your browser’s cookies and cache.
You can usually do this from your browser’s History or Settings menu by selecting Clear browsing data.
Because the steps vary slightly between browsers, we recommend searching online for “how to clear cache and cookies in [your browser name]” for the most up-to-date instructions.
Update your browser
If your browser is out of date, some parts of our website may not work as expected. Please make sure you’re using the latest version of your browser, then reload the page to see if this resolves the issue.
If the issue persists, try checking out the guidance in our other help pages.
Still need help? Contact our Support Team