To resolve common connection errors, open a web browser on your device and try to navigate to a few websites.
Everything loads fine, but the game still isn't connecting
If you can successfully load websites and navigate the web, the game may not be loading due to a PROXY issue. Have a look at our help article for this problem:
I can't load any website
If you're having issues loading any website, the problem is likely your internet connection. Please get in touch with your IT Administrator or internet service provider to resolve this.