If the game isn't loading on your PC or laptop, it is likely to be caused by one of the following issues.
Your web doesn't support HTML5
Try using a different web browser, like Google Chrome or Microsoft Edge.
Note: Our game does not support IE 11 (Internet Explorer 11)
You're trying to play the web version of our game on a phone or tablet
The web version of our games will not open on mobile devices as our mobile apps have been optimised for use on these devices. If you want to enjoy the game on a phone or tablet, then please download our apps from the Apple App Store, Google Play Store or Amazon App Store
Still need help? Contact our Support Team