A login timeout error might happen in 3 different scenarios. It might happen if your internet connection is having difficulties, if our site is having difficulties or if a proxy setting on your device is blocking you from logging in.
On the app
Ensure you have a working internet connection
Check that our website is loading fine for you
If our website is working but you just can't login on the app, please see our advice on checking your HTTP PROXY:
https://www.teachyourmonstertoread.com/help/error-messages-on-the-appTry on a different internet connection (i.e. if you're at school, try at home and see if it works there).
If all of these fail, please don't hesitate to get in touch:
On our website
During high demand, our website may be less responsive that usual.
Here's what you can do:
Try refreshing the page
Try using a different browser
Try disabling any addons or extensions that may be altering the content of ther website
If all of these fail, please don't hesitate to get in touch: